He advocates for growing your business without investors.
This interview has been Ross Andrew Paquette , founder, chairman, and CEO of Maropost , a software company centered on marketing automation and e-commerce.
Who are you? Ross Andrew Paquette: I’m the founder, chairman, and CEO of Maropost, among Canada’s fastest-growing & most profitable tech companies since 2014. I really do what I do as the industry needs disruption. After doing work for two marketing technology companies, I came across that the services and customer care were overpriced and lacking results. Organizations need services and partners who are worth the investment. We concentrate on building partnerships with this clients and driving value rather than treating them as lots.
Share a fascinating fact about yourself that few people would know. Ross Andrew Paquette: I’m an adopted only child from a little mining and forestry town in Ontario, Canada, which has about 40,000 people. There isn’t much technology there, and we didn’t have the financial options that lots of others do. I also didn’t have a computer until I was 14.
Due to this fact, I’m appreciative of what I’ve and centered on helping others. As an only child also gave me a solid sense of ownership and drove my creativity. Because there wasn’t much else to accomplish, I also played a range of sports growing up. I skied professionally and was third in the united states as a rower.
What book changed your mindset or life? Ross Andrew Paquette: “Elon Musk: Tesla, SpaceX, and the Search for an excellent Future” showed me that I’m not by yourself in my own struggles against what seems like everyone. Although it could be difficult, you can build anything with effort and creativity.
This is the first book I ever read – and I read it this season. It opened my eyes to a spare time activity that I could took advantage of through the years. However, I also think that you shouldn’t learn exclusively from others and really should grow from your lessons. I disagree with the entrepreneurs I’ve met who built their companies predicated on books they’ve read. I really believe you need to have your own ideas aswell.
I also recognize that you can skip ahead by learning others’ processes and strategies, and therefore, I intend to continue with my newfound hobby.
What advice would you share with your younger self? Ross Andrew Paquette: After bootstrapping Maropost while working as a sales executive, I sold the main company to investors and didn’t get the support I expected. It became clear our investors had opposing views, so we exited them from the business enterprise.
I’d tell my younger self that investors aren’t friends and family, partners or mentors, so tread lightly. They have only 1 goal: obtaining a return on the investment. Most don’t value you as the founder or around your vision, for example. Entrepreneurs often don’t discuss this matter for fear that they could need investors someday. However, I’ve felt that Basecamp CEO Jason Fried is a fantastic resource on this issue.
What excites you the most about your business at this time? Ross Andrew Paquette: Buying out the partners who weren’t aligned with this goals completely reinvigorated our company, team, and customers. Now, I’m excited to state that we won’t have investors until we go public someday.
Furthermore, we have two services coming online which will strengthen our long-term global strategy. JetSend lets organizations send emails with their users directly from their applications about from forgotten passwords to delivery confirmation and receipts. Maropost for Commerce helps entrepreneurs and e-commerce companies sell products online, with solutions for shopping carts, payment processing, managing subscriptions, reporting plus much more.
What’s the largest common leadership mistake? Ross Andrew Paquette: Let’s assume that everyone knows everything you know. Most leaders believe that others will know very well what they’re saying and start to see the path forward immediately. Although it could be a struggle, you must continuously adapt your communication to raised align together with your team, your company and society generally.
How would you identify an excellent business partner? Ross Andrew Paquette: Good business partners trust one another blindly. If either side doesn’t, then any friction, conflicts or frustration will be exacerbated 100-fold.
How would you prevent burnout? Ross Andrew Paquette: Until recently, I thought I was special because I didn’t believe that I would ever burn up. But after seven years, I finally did. So today, I make sure that I break from my phone, meditate, exercise and balance business with personal travel – whilst working 10 hours a day or even more and thinking of the business night and day.
When you could work 365 days a year, it really really helps to control your atmosphere; being in sunlight, on the beach, at a ski hill and so forth can create a feeling of calm even in the toughest times.
Should anyone ever take up a charity, what would it not be called and what would it not do? Ross Andrew Paquette: We’ve a charity called Maropost CARES, which targets protection, conservation and education around environmental and wildlife issues by supporting organizations just like the World Wildlife Fund, Sea Turtle Conservancy and Sheldrick Wildlife Trust. Eventually, we also intend to run our very own programs and events where we can contribute with Maropost’s support.
What would you like to be known for, or what would you like your legacy to be? Ross Andrew Paquette: I’ve never centered on being “known” and am split between an introvert and an extrovert, based on the situation. But I’d like Maropost to be referred to as a worldwide organization with a variety of products. I’d like its legacy to spotlight our goodwill and care, and also our innovation and unique story. I’d also like part of our legacy to be showing other entrepreneurs that you don’t need funding to create a successful company.
Follow Ross Andrew Paquette on Instagram and Twitter , or visit his website .
What and opinions expressed in this interview are those of the interviewee alone. What worked for them might not work for everybody. Any claims on this page hav